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Privacy policy

Introduction

At Just Pet Food S.L. we value and respect the privacy of our customers. This Privacy Policy describes how we collect, use and protect the personal information you provide to us through our website fud.es and in the context of our monthly subscription service of natural food for dogs.

Information we collect

We collect various types of personal information when you subscribe to our services, including but not limited to:

  • Identification data: name, email address, postal address and phone number.
  • Payment information: credit/debit card details or other payment methods.
  • Dog data: name, age, breed, weight and any other relevant information about your dog so we can personalise your subscription.
  • Usage information: data about how you use our website, including IP address, browser type and pages visited.

Use of the information

We use the information collected for the following purposes:

  • Processing and managing your monthly subscription.
  • Personalising and improving our products and services.
  • Communicating with you about your subscription, special offers and promotions.
  • Complying with legal and regulatory obligations.

Sharing of information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service providers: companies that help us operate our business, such as payment processors and delivery services.

Legal compliance: legal authorities, if required by law or to protect our rights.

Information security

We implement appropriate technical and organisational security measures to protect your personal information against loss, theft and unauthorised access.

Your rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate information.
  • Request deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw your consent at any time.

To exercise these rights, please contact us at info@fud.es.

Changes to this policy

We reserve the right to amend this Privacy Policy at any time. We will publish any changes on this page and update the "Last updated" date at the bottom of the policy.

Contact

If you have questions or concerns about our Privacy Policy, you can contact us at:

Last updated: 24/02/2026